Scope
Because GLOURI LLC serves wholesale and business buyers, return eligibility can depend on the product, quantity, manufacturer, condition and terms of the applicable quote or invoice. Buyers should inspect shipments promptly after delivery.
Requesting a return
If you believe goods were shipped incorrectly, arrived damaged, or are otherwise eligible for return, contact info@glourillc.store as soon as reasonably possible with the order or invoice reference, item SKU, quantity affected, reason for the request and supporting photographs where relevant.
Return authorization
Do not send merchandise back until return instructions or authorization are provided. Unauthorized returns may be refused or delayed. Approved goods generally must be unused, resalable and returned with original packaging and components unless the reason for return is damage, defect or shipping error.
Non-returnable situations
Custom-sourced goods, special orders, clearance merchandise, opened consumables, hygiene-sensitive products, products damaged after delivery, or goods identified as final sale may be non-returnable unless required by law or otherwise agreed in writing.
Refunds and credits
After an approved return is received and inspected, we will communicate the outcome. Depending on the circumstances, an approved remedy may be replacement, account credit or refund to the original payment method. Original freight and return shipping may be non-refundable unless the return results from our error or applicable law requires otherwise.
Business purchases
For negotiated wholesale orders, the specific return terms shown on a signed quote, purchase order acknowledgement, invoice or written agreement will control to the extent they differ from this general website policy.
Contact
GLOURI LLC
307 S MAIN ST, TOMPKINSVILLE, KY 42167
info@glourillc.store